Privacy policy

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This Privacy Policy describes how Thesnapmarts.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or wish to file a complaint, please contact us via email at support@thesnapmarts.com or by mail using the details below:

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information related to an identifiable individual (including the details below) as "Personal Information." See the list below for more details on what we collect and why.

  • Device Information
    • Purpose of collection: To properly load the Site for you and perform analytics to optimize it.
    • Source of collection: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for business purposes: Shared with our processor Shopify.
    • Personal information collected: Browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.
  • Order Information
    • Purpose of collection: To provide products or services to fulfill our contract, process payment, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen for fraud, and—if aligned with your preferences—offer product or service updates or marketing.
    • Source of collection: Provided by you.
    • Disclosure for business purposes: Shared with our processor Shopify.
    • Personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer Support Information
    • Purpose of collection: To provide customer support.
    • Source of collection: Provided by you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to operate our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to subpoenas, court orders, or lawful requests for information, or to protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted ads or marketing communications that we believe may interest you. For example:

  • We use Google Analytics to understand how customers use the Site. Learn more about how Google uses your Personal Information here: google.com/privacy.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some of this is shared directly, and some through cookies or similar technologies.
  • We use Shopify Audiences to show ads on other websites to buyers who have purchased from other Shopify stores. We also share data about your use of the Site, your purchases, and your email address with Shopify Audiences.

For more on how targeted advertising works, visit: NAI Educational Page.

By using our site and submitting your data, you authorize us to send marketing campaigns via email, SMS, or other methods. You may opt out at any time using the link at the bottom of each message.

You can opt out of targeted advertising on:

You can also visit: https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to offer products, process payments, handle shipping, and keep you informed about new products and offers.

Legal Basis

According to the GDPR, we process your data based on the following legal grounds:

  • Your consent
  • Contract performance
  • Legal obligations
  • Vital interests
  • Public interest
  • Legitimate interests

Retention

We retain your information as long as necessary unless you request deletion.

Automated Decision-Making

We do not engage in meaningful automated decision-making. Shopify may use temporary blacklists to prevent fraud.

  • IP blacklist due to repeated transaction failures.
  • Credit card blacklist linked to flagged IPs.

Your Rights

GDPR

EEA residents may access, transfer, correct, or delete their Personal Information.

We process data in Ireland and transfer it to Canada and the U.S.

CCPA

California residents have similar rights and may appoint agents to submit requests on their behalf.

Cookies

Explanation of cookies, types, duration, and control.

Learn more at: www.allaboutcookies.org.

Do Not Track

We do not respond to "Do Not Track" signals due to lack of industry standard.

SMS Marketing

We explain how your information is used to send messages and reminders.

SMS Marketing Terms and Conditions

By opting in, you consent to receive marketing messages. You may unsubscribe by replying "STOP".

We work with SMSBump Inc. to manage SMS communication.

Changes

We may update this policy for legal or operational reasons.

Complaints

To file a complaint, contact us using the email or postal address provided above.

Last updated: August 1, 2024.